This user has seven workstations and three printers. Like many PROMPT users that are distributors they have a walk in point of sale counter with a dedicated printer for invoice or pack list printing. Their other invoices are batch printed daily on a system printer, as there are often multiple deliveries to the same account during the day.

When orders are picked up or delivered that are potential multiple orders, the order includes a pack list showing the invoice lines for the items delivered or picked up and the order is then placed on hold. When they get a second or subsequent delivery during the day only the new lines are printed for this delivery, but the same order number continues for the day.

The next morning the invoices are batch closed and printed and mailed. This cycle can be longer than a day if desired.

We made a modification for this PROMPT Business System user that allows them to track each part sold to repair their customer's equipment identified by serial number or asset number. This modification enables them to provide a service to their customer reporting parts ordered for maintenance to specific equipment.

It is important to understand that this PROMPT Business System user enjoys the other features of the software explained under all other industry segment headings of this web page and on the Products web page.